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Current Rating 5.0 out of 5

Testimonials

I bought them (model 250) when my twins were born and they just turned 8. We all look forward each year to updating their pictures and I smile every time I walk by them on the wall of the living room. :o) Wendy B.
This is our fourth frame that we have purchased with you. We love it for our three kids and plan on buying this for all of our future baby gifts! Samantha G.
Thank you!!!! I appreciate it!!! As I said in the phone I love your products and plan to order again!!!! They look so great in my home! I can not tell you the compliments I get on them! You all do great work!!!! Kara L.
The package arrived today. We LOVE it! Thanks sooooo much! Chris C.
Just filled my oldest daughter's Birth to Adult frame!!! How time flies. It was worth the effort and commitment. Now starting a new mom off on her journey:) Bette C.
Thank you so much for your graciousness. I hope and will try to encourage my family to keep up my tradition with their grandchildren but in the meantime I will continue to recommend your company. Blessings Debbie R.
First, I am so thankful for the wonderful products you provide. I have purchased the 1st year frame for both of my children over the past 11 years and have gifted the frame to many friends with nothing but 100% positive feedback. Leslie K.
Have really enjoyed your Time-Frames. My oldest child is 20...one 18 and one 15 so we are finishing up. Love it! Lisa S.
Received my frame today.............it's beautiful! Love it! Thank you! Peggy S.
Holy cow! Are you serious? That is amazing customer service! I work in retail and I am blown away by the speed of your response and the ease of correcting OUR mistake. Thank you so much! I will be telling everyone about our amazing experience with your company. With much gratitude, Kelly R.
I've ordered from you in the past. My first two kids have completed frames to their 18th year; I'm so glad that I kept up with their photos. I look at them everyday & it makes me happy! Thanks!
Kristie J.
Thank you! How fun! Love your website and products! Karen L.
We LOVE the first-years mats that we have, those are amazing, it's so wonderful to see all our daughters pictures together, she changes before your eyes! Janelle Y.
My wife and I purchased one of your K-12 frames about two years ago and are THRILLED with the quality and appearance! Frank J.
Congratulations and best of luck with your new endeavors! Happy to spread the word. Kori R.
I just LOVE the frames I just purchased! They are beautiful and excellent quality. I never purchased anything like this on the Internet but when I called you, you provided guidance which helped me determine which frame to buy. Thank you for your help and making a high quality item. I will recommend you to my friends. Sincerely, Shirley P.
Hello... My order came on Friday....thank you so very much for rushing my order. My daughter LOVED this....she put the pictures in that I had printed and hung it up today....Mother's Day....the day she received it. Thank you very much, Karen G.
It's nice to know that you have such great customer service and I will always refer my friends to you with great confidence! Kim
It is wonderful in one glance to see the changes your child goes through without having to thumb through pages and pages of a photo album. Molly
I would just like to say that my frame has been the talk of many people who have seen it. I couldn't be happier with my purchase. Marilyn
Thank you so much for your unique frames. We think they are wonderful. Diana
Thank you so much. These are great gifts. I appreciate you making it so easy for me. Julie
We have your First-Year frames and your School- Years frames for our two children. They get as much joy out of adding recent photos as we do. Debbie
Thank you for the wonderful job you did on the School Day's frame I ordered! It was on time to give to my sister for one of her sons on Christmas. She absolutely loved it! I will probably be purchasing another one for her other son next Christmas. Thanks again for your great work! Dana
Thank you so much for your unique frames. We think they are wonderful. Diana
These frames are great. I really think that his grandparents are going to love them when they get them for Christmas. Great Concept. Beverly
I just wanted to let you all know that the frame I ordered came out just beautiful! I gave the frame to a friend at her baby shower and she said it was one of the best presents she received. I will be buying another frame shortly due to another one of my other friends just had a baby. It will make a great present as well. Thank you for your timely response on getting this wonderful product to my door. Danielle
Everyone who enters our home gives compliments to the frames and we recommend them to anyone who has children or grandchildren. Kimberly
I ordered one of your First-Year frames for our little boy. It made a great Father's Day gift yesterday - brought tears of joy to my husband's eyes! Vicki
I am pleasantly surprised by the quality and friendliness of your customer service department. Tiffany
We have been very pleased with the product and receive many compliments on it. You definitely have a lifelong customer in us. Marilyn
These frames are the best, and we have had nothing but excellent customer service from your company. Kellie
The couple I sent the frame to absolutely loved it! I have now made this my signature gift for baby gifts. Stephanie
I received my frames today, in plenty of time for my wife's birthday. They look great, thanks for the great service. Scott
Just wanted to commend time frames on their products and customer service. It's very rare to find such great customer service. Whether it's e-mail responses or returning a product. Your customer service efforts are top notch. Plus your products are great. Leigh

Hello and welcome to our web site.

We know there are things you are passionate about - your family, friends, hobbies and, if you're lucky, your work. There are special occasions and once-in-a-lifetime moments you experience. These days, you're capturing many of them with your digital camera. And, you're turning even bad photos into perfect images with quick and simple photo editing software.

There are lots of things worth remembering, but only a select few images you'll want to put on permanent display. We offer you a way to display your best photos beautifully. A way for you to create an artistic and historical masterpiece from the snapshots of your life.

Our photo caption windows enable you to document and explain what each photo means. There's also plenty of mat space for personal touches such as handwritten notes, signatures or scrapbook embellishments.

Plain or with added frills - our frames are simply stunning. They're at home in a child's room, a home office, a living room,
a den - virtually anywhere.

No web site could ever convey how beautiful and special our frames will look on your walls. Put your best photos in our frames - for a vision and a perspective only our frames provide. We promise...if you like what you see here then you'll love what you actually get!

Sincerely yours, Paul and Karen Dobrin

time frames - photo frames
time frames - photo frames

   

60-Second Overview

Since 1990, Dobrin Industries Inc. has specialized in high-quality, made-to-
order, personalized photo collage frames with a wide variety of themes, serving
over 200,000 customers with a remarkable 99.8% Customer Satisfaction Rate.

Our own exclusive mat designs are timeless and elegant, characterized by
thoughtful symmetry, clean lines, and spaciousness. Many feature special
windows for photo-captions and a frame title - enabling a high degree of
personalization that can be done at any time.

Choices truly abound. There are 126 models, 9 mat colors, 28 frame mouldings,
3 face options, 9 template colors and 16 gift wraps. There are also 14 standard time-themes but the unique caption and title windows allow you to make up any theme you can imagine.

Friendly phone service is provided by our own in-house staff without sales
pressure. Fast custom production within 3 to 5 days - delivery in most cases
within 10 days. Same-day rush service available. Easy returns, exchanges
and parts replacements. 30-Days 100% Satisfaction Guarantee includes everything: Purchase Price, original S&H and even Return Shipping.


   

Customer Satisfaction

In our entire history only 1 in 500 customers has decided to return our product, even though we refund all shipping charges. We could praise ourselves all day long, but our history of customer satisfaction speaks for itself. And, if it turns out you're the 1 in 500, you'll be fully refunded in 1 or 2 days, not "in the next 1 or 2 billing cycles" like many companies do. So, we satisfy every one of our customers - even those few who decide not to keep our products.


   

Repeat Customers

We have one customer who has ordered 57 frames from us over the last 6 years, and there are many other customers who've ordered almost as many. Over half our sales come from previous customers. The simple truth is that if we did not satisfy 99.8% of our customers and get subsequent sales from them, year after year, then we would be out of business.


   

Better Business Bureau

Dobrin Industries Inc. BBB Business Review


   

Exclusive Product Design

We've designed all our products and you won't find anything like them anywhere else. We're not the only company to make a First Year frame or a School Year frame, but we have the best quality and the best design. Our few competitors don't use acid-free mat board like we do, and they typically clutter up the mat with old-fashioned art work. Our mats have either linen or pebbled finish - not the stark flat finish you'll typically find, and they're available in white and 8 hand-painted colors that are ours exclusively. Our competitors typically offer only 1 or 2 frame colors. We offer a wide variety. They don't include a handy outliner - we do!


   

Personal Customer Service

Our Customer Service staff have been with us for many years. They know the products very well - in part because they share some of the production work. They can answer any questions you have and deal with any problems. They do occasionally have to call back people during peak call times, but you won't be put on hold long or get busy signals. And, when you call, they'll be able to see every order you ever placed with us.


   

Dobrin Industries Bio

The company was founded in 1990 after the original Time-Frames 2501 was designed by the President for his nephew. At first it was made in his apartment and sold in a few local gift shops. National direct-mail advertising began in late 1993, and a production space was rented in the "Old Harrison Plant" in Lockport, New York. We've been at the same location since then, now occupying 6,500 square feet of what is now called Commerce Square.

As is the case with most direct-mail companies, sales from advertisements were not sufficient to make a profit and the company lost money for several years. Mr. Dobrin was confident that subsequent sales from previous customers would eventually grow enough to make the company profitable, and that is precisely what happened.

Over the years we have expanded our product line to suit almost any occasion, including births, graduations, and anniversaries. New products are in development and we plan to continually increase our product line.

We assemble most frames per-order but we buy many of the empty frames from Kandu Industries, a non-profit company which employs people with disabilities. This company employs and trains over 900 disabled people each year, so when you buy one of our frames you help create opportunities for adults who lack other alternatives.


Free Personalization 
name, birth date, etc.
Pay No Sales Tax
Except NY State
Fast Processing
3-5 business days
Customer Satisfaction
99.8% over 28 years
Dobrin Industries Inc. BBB Business Review
Celebrating our 28th Year!
©Dobrin Industries, Inc. 1990-2017
210 Walnut St, Lockport, NY 14094
Ordering and Customer Service
call: 800-353-2229
Mon-Fri 9-5 E.S.T.